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I’ve never skied or snowboarded, where do I start? Will I be able to ski on my own after a taster lesson? Does the price include ski equipment? What is the minimum standard for open practice? Can I use my own equipment? What clothes should I wear? What’s your cancellation/moving lessons policy? How far in advanced do I need to book? Can I be on the slope while my child is having a lesson or on open practice? Do you have anywhere I can keep my stuff? When should we arrive for our session? Do you stay open regardless of the weather? What age do you have to be to ski with us? Does an adult need to stay with an under 18? What qualifications do your instructors hold? Do you serve food and drinks? How do I become a member and what is included? Is booking required? Do you accept American Express?